Decatur Transmission Repair

I Took my mustang to Mr. transmission due to a stiff clutch. Explained to him the problem was with the pedal. His expert opinion was that it needed a new pressure plate. And I agreed to replacing it along with a new clutch disc since they'll be dropping the transmission. So I paid a fair price trusting they knew what the issue was. Got my car back and days later the clutch pedal started to get so stiff again. Took it back, he blamed the aftermarket clutch. He adjusted the cable and sent me on my way. A day later the Pedal went back to stiff. So I decided to take it to Aamco, they diagnosed the problem being the release bearing and sleeve, and one bell housing bolt. Even pointed out that Mr. Transmission dint put the dust cover back on. Aamco went ahead and replaced it and after driving it for over a month I have not experienced anymore problems. Reason for one start rating is that I paid a fair price for their work for them only to do it in a rush and misdiagnose it. Now I'm short $800+. For their misjudgment.

The quick story: my problem was mis/not diagnosed and I could have gotten hurt or in an accident on the highway when my engine seized up (at 70mph) and overheated 1.5 hours after leaving the city. The long story: I'd brought my car in after the check transmission & check engine lights were flashing at me after about an hour of driving on the expressway (at 70mph) and it would no longer accelerate up to 70mph. I'd brought my car in the next day to Scott, and in his defense those lights were no longer on and the car seemed to be working fine. The initial diagnostic test indicated that the Input Shaft Sensor was not working but even that seemed to be fine after he drove it around. So he left it up to me if I wanted to switch out that sensor even though it seemed to "just be a glitch and it might not happen again." And I said "but what if it DOES happen again?? I have 16 hours of driving ahead of me." He seemed to shrug off my concern. And so I went ahead and had them switch out the sensor ($230) since he offered nothing else as a possibility of what the problem was. Fast forward to being 1.5 hours out of the city, my car sounding a little strange (not accelerating well) and the moment I take it to 70mph, the engine seized up as if I'd slammed on the brakes, smoke is coming from the hood, the speedometer is glitching with different speeds, and the accelerator only revs when I press it. I was terrified as I'd put on my hazards and tried to safely make my way to the shoulder amidst all this stress. So after towing my car to a much better mechanic in Chattanooga (S&S Auto Repair), I'd learned that the problem was that there was too much transmission fluid in the system (over 3.5 quarts too much) and that when the transmission got hot (driving for over an hour @70mph), it would bubble out of the overflow tube and onto the transmission and different parts of the engine. Thus creating the wild overheating and glitching. (Btw: S&S fixed the issue, and my car has been driving smoother than ever) While Scott's team did not create the problem (in fact, they did not touch my transmission fluid), Scott did not have enough curiosity, concern, or basic thoroughness to look into the possibility of my transmission not having the correct amount of fluid. Instead I wasted $230 on a sensor I didn't need to change (since it *seemed* to have a glitch--when in fact it was accurately trying to report that there was a problem). Transmission fluid level is not something I would even know to look for, not to mention how. I am no expert. My name is not Mr. Transmission. I'd brought my car to them because they are supposed to be experts, but Scott dismissed my concern, did not find the problem, and my life and others' were at risk on the highway.

If I could give it negative 5 I would!!! This place is full of scams! Don’t go here

My transmission light came on and I took the car in and Scott diagnosed it as an engine problem not a transmission for no charge .He told me I was welcome to take it to my regular mechanic but I left it with them and they had it ready the same day Scott was very professional and I would not hesitate to bring my car back if so needed.

Scott was very nice. Very quick service. My car is now working perfect. Highly recommended!

Had a transmission issue on a Saturday afternoon, called and Scott was able to help me get my car towed in to service first thing Monday. As a single Mom I was devastated without my car. Within 2-3 days later I had my car back and under warranty for any future issues. Thank you for helping me get thru this tough time!

Very rude just called to get a quote but got an attitude and no quote instead.

Scott is awesome...customer service was great, and they do top notch work! No surprises on the repair price. He looked at my car, gave me a very reasonable quote, and that’s exactly what I paid. He also does a 10 day checkup (no charge) to make sure everything is working well and to check for leaks, etc., and encourages you to call if there are any problems at all. He really knows how to take good care of his customers. I would highly recommend him to my friends and family!